Returns and Exchange Policy
Due to products being customised for each individual order we do not give refunds if you simply change your mind or make a wrong decision during the order process. We will, however, refund or replace any goods that are faulty. All goods come with guarantees that cannot be excluded under the Australian Consumer Law. Purchasers wishing to return goods should contact Get Smart Promotional Products for an authorised Return Form. Only goods specified on the Return Form may be returned. Please contact us at firstname.lastname@example.org.